This is our Privacy Notice to you about how we use and share your personal data. We are the Data Controller and our legal name is Bogans Carpets Limited.
We collect the personal data you provide us when you fill in the blanks in the website forms. A full list can be found clicking this link.
We also collect personal data from you when you order online, when you call us, when you create an account, when you enter our surveys or competitions, when you email us for any reason, when you contact us via social media, when you visit us in person, and through paper-based forms and documents.
We carry out pre-contract checks, to do a credit check
To fulfil the contract we use your data to allocate you goods, manage and track your order, update you on progress, to order your goods from our supplier, generate delivery notes and invoices, process payments and administration generally. We may use it for different reasons as long as they are similar or necessary.
We have to share your data with others so we can physically deliver the goods ordered, with our external payment processor so we can take payment for your order:
It is in our legitimate interests to use and share your personal data manage our business, to do our accounts, to identify other things you may like from us, interact with providers of services to us, to protect society, and protect your and our interests. We will pass it to businesses we sell all or part of our business to in the future.
The following is a list of the outside parties we use and share your data with:
We may also share your data with a number of our fitters, some of whom are self employed. This is necessary for the completion of the contract.
We combine the personal data given over the website with data we get from paper documents, data you provide over the telephone (including any text or other messages), competition or other entries, and other sources.
We monitor and may record telephone calls and online chat to record and prove the contract or other issue,
To deliver customer service to you we outsource services to the party identified in the list above.
You will be profiled by our system automatically.
We will keep your data for 7 years after the year you order it so we can comply with contract law issues, product liability issues, insurance issues, company law obligations, record keeping for accounting and tax audits. If there are any complaints or questions on product liability or insurance issues we will keep your data for 6 years after the matter is dealt with. We may hold onto data were there are legal reasons to retain it.
You have rights in relation to your data to ask to know what we process, access it, request correction if wrong or deletion, restrict or object to processing, request a copy is sent to another organisation, withdraw any consents and complain to the Information Commissioner. You can find out more by contacting us.
We have put in place appropriate security measures in relation to your data.
You can contact us by email at firstname.lastname@example.org or telephone 0151 2078040 or post 128-140 Great Howard St, Liverpool, Merseyside L3 7DW.
We will update our Privacy Notice occasionally and it will replace any prior version. The date of this notice is 24th June 2022.